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Return / Exchange Policy

Store Policy
Welcome to Michigan Vibes customer service. If you have a question after reading the information below feel free to email us anytime at info@michiganvibes.com.
Returns

If you aren't feeling the Michigan vibes with any items we would gladly offer an exchange only.  Our policy lasts 30 days. If 30 days have gone by since your item has arrived, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Manufacturer defects, damaged, or incorrect items are exceptions and valid within 60 days. Merchandise must be returned in its original condition with merchandise tags in place.

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

A return fee is required for all returns. This fee covers the original shipping coast and ranges from $3.99 to $7.99. This fee will be deducted from your return.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@michiganvibes.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@michiganvibes.com.


Shipping
You will be responsible for paying for your own return shipping.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact Information
If you have any questions about your order, please email us 24 hours a day, 7 days a week at info@michiganvibes.com. Our mailing address is 3460 Freeland rd. Saginaw, Mi. 48604. We hope that you vibe with our service!